Regulatory Disclosures

Alpha Crest operates as a financial services provider specializing in cryptocurrency trading and investment management. We are committed to operating within the regulatory frameworks applicable to our business activities in South Africa and other jurisdictions where we provide services.

Our services are subject to ongoing regulatory developments in the cryptocurrency and digital asset space. We continuously monitor regulatory changes and adapt our operations to ensure compliance with applicable laws and regulations.

Our services are designed for sophisticated investors, including:

• Institutional investors
• High-Net-Worth Individuals (HNWI)
• Family offices
• Qualified professional investors

Prospective clients must meet specific financial and experience criteria before being accepted. We conduct thorough suitability assessments to ensure our services align with client objectives and risk tolerance.

Alpha Crest operates a closed fund structure with the following characteristics:

• Limited number of qualified investors
• Minimum investment requirements apply
• Specific redemption terms and notice periods
• Performance-based fee structure

Detailed fund terms, including investment minimums, fee structures, and redemption procedures, are provided in our offering documents and investment agreements.

Alpha Crest maintains robust AML and KYC procedures in compliance with applicable regulations:

• Comprehensive client identification and verification procedures
• Ongoing monitoring of client transactions and activities
• Regular review and updating of client information
• Reporting of suspicious activities to relevant authorities

All clients must complete our KYC process before accessing our services. This includes providing identification documents, proof of address, and source of funds documentation.

Alpha Crest maintains policies to identify, manage, and disclose potential conflicts of interest:

• Personal trading policies for employees and principals
• Clear separation between proprietary and client trading activities
• Transparent fee structures and cost disclosures
• Regular review of business relationships and arrangements

We are committed to protecting client data and privacy in accordance with applicable data protection laws, including:

• South African Protection of Personal Information Act (POPIA)
• International data protection standards where applicable
• Secure data storage and transmission protocols
• Limited access to client information on a need-to-know basis

For detailed information about our data handling practices, please refer to our Privacy Policy.

Alpha Crest maintains a formal complaint handling procedure:

• All complaints are acknowledged within 2 business days
• Thorough investigation of all complaints
• Written response provided within 15 business days
• Escalation procedures for unresolved complaints

Complaints should be submitted in writing to our compliance team at the contact details provided below.

Alpha Crest maintains comprehensive business continuity and disaster recovery plans to ensure service continuity:

• Redundant trading systems and infrastructure
• Alternative communication channels
• Regular testing of backup systems and procedures
• Clear escalation and communication protocols

Alpha Crest maintains appropriate professional indemnity insurance and other relevant coverage to protect against operational risks and potential liabilities arising from our business activities.

Details of our insurance coverage are available upon request to qualified clients and prospective clients.

These regulatory disclosures may be updated from time to time to reflect changes in our business, regulatory requirements, or market conditions. Material changes will be communicated to clients in accordance with our client agreement terms.

The most current version of these disclosures is always available on our website. Clients are encouraged to review these disclosures periodically.